September 24th, 2007
Baby needs a COO
Word around the campfire It has been confirmed that CD Baby is looking for a short-term Chief Operating Officer (COO). Details about the position are as follows:
CD Baby (cdbaby.com) is looking for a short-term COO with possibility of becoming President.
CD Baby is one of the largest sellers of independent music online, providing retail sales and digital distribution for 200,000 musicians, with over $60M in sales. (And despite what you hear about the rest of the industry, sales are up 35% over last year, here.)
80 employees: 35 warehouse, 30 customer service, 5 digital distribution, 4 managers, and a few mysterious elves.
No music experience needed. We’ve got plenty of musicians here, and are looking for someone with a long proven history leading companies of a similar size, showing drastic operational improvements in a short timeframe.
Some of the areas you’ll be focusing on will be: developing and streamlining processes, improving customer service metrics, and leading the employees through the changes.
We’re looking for you to develop the plan, put it in action, and define the results.
This is a 3-month intensive project and pays $50,000.
You will report directly to CD Baby owner/founder Derek Sivers, and need to provide measurements to prove your operational improvements.
To apply, please send specifics of your history of operational improvements in a leadership role, whether COO, VP, President, or CEO – to jobs@CompassHumanResources.com.
Portland-based CD Baby describes itself as a “little online record store that sells albums by independent musicians.” That little store also happens to be one of the largest sellers of independent music on the Web. It is brother (or possibly sister) to Film Baby and Host Baby.