Silicon Florist

IT System Engineer

Webtrends is a Customer Intelligence company with leading solutions for customer interaction optimization across all digital channels. We live firmly behind our corporate values: Open, Innovative, Engaged, Accountable. Every day we look for new ways to drive innovation in every facet of our business and expect each member of the team to take personal ownership over their work, forming a unique opportunity to live, grow and learn in a highly collaborative and dynamic environment. We don’t get caught up in the cogs of traditional corporate culture, which slow down the speed of progress. It’s not about ego and job title; it’s about getting it done every day. At the end of each day, we ask ourselves, “Did I make this a better place for my customers to do business and for my colleagues to work?”

We love technology and take pride in delivering innovative solutions with a smile and so should you! This position is a great opportunity to join a smart group of people that want to blow the doors off the typical IT department mentality. Innovating, being creative, and delivering kick-ass customer service in a fun environment is what we’re all about.

This role requires senior level experience with network, server, and storage systems. You will be responsible for project management and documentation as well as technical implementation. You should be accountable, diligent, determined, focused, and fun to work with!

Please note that candidates will be required to take a technical test.

Primary Skills / Experience Required:
* 5+ years of experience with Enterprise Networks, Server, and Storage systems
* Excellent verbal and written communication skills
* Self-motivated, passion for doing things well the first time
* Microsoft server technologies (Windows, Active Directory, Exchange)
* IP Networking with Cisco and/or Brocade switches and routers
* VMware ESX in production environments

Secondary Skills / Experience Desired:
* Enterprise servers (HP Proliant, Dell PowerEdge)
* Management and monitoring tools such as SysLog, Solar Winds Orion, SNMP, Cacti, Netflow
* Alternative operating systems such as Linux and Macintosh
* Current technical certifications a major plus (Microsoft, Cisco, Apple, HP, Brocade, etc.)
* PowerShell, VB, or other shell scripting would be a major plus

Core Responsibilities:
* Constantly improve and innovate – we love to think outside the box
* Teach as well learn from your teammates
* Manage project deliverables, resources, and timelines
* Evaluate technology and prepare proposals for adoption
* Plan, install, configure, and maintain network equipment including (but not limited to) servers, virtual environments, SAN, NAS, switches, routers, firewalls, and load balancers
* Monitor and troubleshoot network, server, and application performance issues
* Create detailed documentation and diagrams
* Write scripts and develop other time-saving tools to enable automation and quality improvements
* Participate in an on-call rotation that provides 24/7 emergency support
* Occasionally travel to remote offices for projects as needed (up to 10% travel)
* Continue to learn and obtain technical certifications regularly (1-2 per year)

Working Conditions:
* The position is located in downtown Portland. Relocation assistance not available with this position.
* The job involves extensive time working at a computer.
* Incumbent must pass background check.
* Candidates will be required to take a technical test.

Position Type:
* Full-Time/Regular

Please Apply At: http://hire.jobvite.com/j/?cj=ozssVfw8&s=Silicon_Florist

Ensure that your resume (in a SINGLE doc or pdf) includes the following:
* Cover letter explaining how your skills and experience meet the requirements of this position.
* Resume covering at least 7 years of IT experience
* Samples of technical documentation (project plans, diagrams, etc.) that you solely authored would be a major plus