Silicon Florist

Scope & Interaction:

The Director, Quality Assurance is the senior level Quality Assurance role at Webtrends and oversees Webtrends global product quality assurance efforts. The Director, Quality Assurance reports to the Executive Vice President, Technology & Hosted Operations and is a member of the Core Leadership Team at Webtrends. This position operates at a peer level with Development, Hosted Operations, Program Management and Product Management Sr. leadership in forming and leading Webtrends’ product strategy, execution and delivery. This position requires deep knowledge and proven success in Quality Assurance practices; strong collaboration and communication skills; an active management approach and a focus on continual improvement and innovation.

Webtrends Engineering leverages an Iterative development methodology and the Quality Assurance team fully participates throughout the product definition, creation and delivery process. W e build large scale sophisticated systems built for and around the digital marketer. We move fast, we move with confidence and at a scale and quality level few have achieved. This position puts you at the core of the most compelling technological opportunities of today – Analytics, Optimization, Social, Mobile, Big Data and Real-time. Join a great team building truly innovative products and take your career to the next level and beyond.

Primary Responsibilities:

Leadership and management of Webtrends Quality Assurance Teams – Responsible for planning, organizing, coaching and driving the Quality Assurance team across all products. Owns resource planning and management of QA team including employees, contractors and out source partners. A proactive, high collaboration management approach is required.
Quality Assurance Vision & Strategy – Responsible for establishing, planning, evangelizing, budgeting and executing on Webtrends Quality Assurance vision and strategy across all aspects of QA including: QA methodology, automation, data validation, performance and scalability testing and tools & technology selection.
Product Quality – Responsible for the design and execution of QA plans for all products. Must continually adjust to changing requirements and market factors to ensure quality of products delivered remains at highest level while increasing velocity of delivery.
Quality Metrics and Continual Maturity - Drive quality metrics strategy for continual benchmarking and improvement of Webtrends product quality.
Product Leadership - Active member of Webtrends Product Leadership team, collaborating with Sr. leaders from Development, Program Management, Hosted Operations and Product Management.

Required Skills, Abilities, Experience and Knowledge:

10+ years of quality assurance experience
5+ years in quality assurance management (2+ at Sr. level; Director or above)
3+ years of enterprise software development experience
Multiple SaaS deployment successes while in QA leadership role
Multiple Software (On Premises) release successes while in QA leadership role
Experience leading QA teams in an Agile product development methodology
Strong technical knowledge and experience with data intensive systems
Strong technical knowledge and experience with API based systems
Test automation – strategy definition and implementation, tool selection, execution and maintenance of results
Metrics driven approach

Education:
BS in Computer Science or equivalent work experience is required.

Working Conditions:
This position can be either in our Portland, OR or Seattle, WA office but Portland is preferred.
Travel is a requirement, both domestic and international. Travel typically averages no more than 33% as measured across a business quarter but may be more if incumbent is in Seattle.
We offer an exceptional working environment, salary commensurate with experience and an incredible benefits package.

Incumbent must pass background check.