Portland-based Tellagence has shipped a new feature they’re calling Tellagence Discover, a contextual-intelligence platform that is now generally available. What’s new…? It reads the “why” behind shifting customer conversations. Not just the “what.”
Tellagence today announced the general availability of Tellagence Discover, a contextual intelligence platform that helps agencies and brands understand why audience conversations change, not just what is being said. Contextual intelligence analyzes the motivations behind customer language rather than simply measuring keywords, sentiment, or volume. Powered by Tellagence’s research-validated AI framework, Tellagence Discover transforms fragmented conversations across social platforms, creator communities, reviews, forums, and surveys into decision-ready intelligence.
Discover runs on the same research-validated framework I mentioned back in June. Validated across more than 433,000 customer reviews. And it’s cutting analytical variability to under 3% while holding 96% alignment with human analysis.
That June post was the research. This is the thing you can actually buy.
Early customers are already effusive.
“Tellagence has become a game-changing strategic tool in our client work,” said Willow Hill, cofounder and chief strategy officer at Scout Lab, who’s seeing an average of $9 in internal labor savings for every $1 invested.
For more, take a look at Tellagence.
