Portland startups, open source, and tech news, jobs, and events #pdx
I love watching startups pitch, probably because I love pitching. To me, seeing someone articulate their vision and product is nothing short of inspiring. But having been a judge for various university competitions like Hult Prize’s Accelerator and University College London amongst others, I have to share some of the biggest pet peeves I have seen from the judging table.
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There was a time when a product that did something worthwhile was enough. No matter how ugly or unusable. Then people started to expect more. And wanted more functionality. And now, even after the functionality got good, people want more. Like customer support. But that’s still a challenging topic for many companies. Which is why the craft of customer support can be helpful.
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