As regulations around investing in startups continue to be refined, the ability to raise equity based financing from the crowd — or Reg CF for shorthand — has become a new opportunity for startups to find the funding they’re seeking by tapping both accredited and unaccredited investors, legally. Today, Portland’s Customer.io tested the Reg CF waters and it looks like that water is just fine. They’re currently more than 7000% over their target and are closing in on $2 million raised on a SAFE.Read More
There’s a generation of Portland startups that I often refer to as “the Quiet Generation.” They’ve never been terribly flashy. Never sought out the limelight. Never beat their proverbial chests about building a company in the Portland startup community. They just do what they do. Successfully. And quietly. Like Customer.io.Read More
One of the best things about building companies, these days, is how accessible folks are. You don’t have to guess as to what people want. You can just ask them. And that’s why I’m always happy to see startups taking a few minutes to simply talk to their potential customers. And listen.
If there’s one thing that modern day startup existence continues to hammer home for founders, it’s this: talk to customers. Potential customers. Current customers. Past customers. They’re all treasure troves of what’s working and what’s not. But once you’ve heard their feedback, what then? Well, that’s what an upcoming ProductStack PDX gathering is hoping to illuminate.
Portland’s Urban Airship continues to rise. Becoming a dominant force in the mobile industry, the company has focused recent efforts on building out an executive staff with the experience to manage the company’s continued growth. Today, Urban Airship announced they have hired John Schroeder as Vice President of Customer Success. Read More
While no one really wants to have busy customer support teams—it would be better if all of our products and services worked flawlessly—we all have them. And given that we have them, getting them to be the most productive and effective group should be top of mind. They are the face of the company, after all.